Contact

Here are all the ways to reach the Azzurra staff, split by topic: picking the right channel gets you an answer sooner.

IRC channels

The fastest way is right on the network. There are two support channels, each with its own job.

#IRCHelp — help with using IRC

#IRCHelp is where you ask for help with anything about using IRC. You’ll mostly find experienced users volunteering to help newer ones, and now and then a network operator.

Topics for #IRCHelp include:

• IRC commands, chat clients, scripts;
• the network services: NickServ, ChanServ, MemoServ, SeenServ;
• how to register your nickname;
• how to add people to your channel’s operator list;
• how to send memos to other users.

Before joining you can browse the IRC Help section, with guides and documentation.

#OperHelp — technical and administrative matters

#OperHelp is where some of Azzurra’s IRC Operators and administrators hang out. It’s the channel for technical or administrative requests about the network, for example:

• trouble connecting to the servers;
• K-Lines and network bans;
• reports of abuse, flooding and spam;
• requests about the network rather than a single channel.

For using the services and IRC commands, #IRCHelp remains the right place.

Generic addresses

For matters that don’t need an immediate reply, or if nobody’s around in the channels, email the staff at irc@azzurra.chat.

To reach a specific staff member, you’ll find their addresses on the Staff page.

Abuse reports / K-Line

If your IP has been banned from the network or you’d like to report an abuse, use the dedicated section:

→ K-Line removal request